Kids’ 5 L Hiking Backpack - MH 100

Hi Abdul Thank you for writing back to us and giving your valuable feedback about our product. It is very important for us at Decathlon to ensure our users are more than Satisfied and we apologize for the inconvenience caused to you. We take note of your feedback , it is not a

commonly occuring instance for this backpack and i would advise you to visit your nearest decathlon store and get the product examined In case if its an issue with the particular product , they will be happy to exchange the same for you , if not feel free to get it exchanged for a different backpack Additionally we note your feedback to share it with our design team and to improve this feedback in case we identify the same with several user feedbacks Thanks Happy to help Abhishek Rathore

Hi Eugene ! 👋, Greetings from Decathlon Toppen JB! We are grateful that you took the time to leave us with your valuable feedback on our store and services.  We are deeply sorry to hear that you experienced some issues while visiting our store. Please know that we strive for

all of our customers to have a great time when visiting Decathlon Toppen. On a side note, you may download our Decathlon Apps which you can do through the Play Store or App Store to enhance your shopping experience. It has several functions, including the ability to track the product availability across all stores in Malaysia.  In the Decathlon apps, you may click on the ”Notify me when available” from the website also to be notified as soon the stock is replenished. Should you have any inquiry on our products or services, feel free to call us at 07-3598246. Thank you again for leaving us a good rating and we hope to see you soon! Sharun SherinaSport Advisor Mountain DepartmentDecathlon Toppen