Men's LS Road Cycling Rain Jacket - RC 100 Blue

Dear Mandlik, Thank you for sharing your feedback on the Men's Long-Sleeved Road Cycling Rain Jacket RC100 - Indigo Blue. We are sorry to hear that the jacket did not meet your expectations and that you experienced issues with its design. We understand the importance of stayin

g dry during cycling, especially in rainy conditions. The RC100 is designed to provide ventilation to prevent overheating, which can result in some water ingress through the ventilation holes and the zipper area. We appreciate your feedback, which helps us improve our products. To get the best performance from your jacket, we recommend the following care and usage instructions:1\ Proper Layering: Wear moisture-wicking base layers underneath to help manage sweat and keep you comfortable.2\ Zipper Management: Ensure the zipper is fully closed and properly aligned to minimize water ingress.3\ Ventilation Adjustment: If you expect heavy rain, consider wearing additional waterproof layers or reducing the exposure of the ventilation holes by adjusting your positioning on the bike.4\ Regular Maintenance: Follow the washing instructions provided on the care label to maintain the jacket's performance. Typically, this includes gentle washing and air drying. If you continue to face issues with the jacket, please remember that Decathlon offers a two-year warranty on this product. Our customer support team at [email protected] is ready to assist you with any concerns, including returns, exchanges, or additional support. Thank you for choosing Decathlon and we wish you a great sports day. Sincerely,FOMIN Aleksandr,Country Sport LeaderAmbassador VAN RYSEL & ROCKRIDER

Dear Jaice, Thank you for sharing your feedback on our Men's Road Cycling Rain Jacket RC100 - Neon Yellow. We are sorry to hear that the jacket did not meet your expectations, particularly regarding its waterproof capabilities around the zipper area. Our RC100 Rain Jacket is d

esigned to provide protection from light rain and wind while ensuring visibility and comfort. We understand how crucial it is for a rain jacket to perform effectively in all areas, including the zipper. To help you get the best performance from your jacket, here are some care and usage tips:1\ Zipper Maintenance: Ensure the zipper is fully closed and securely fastened. Sometimes, ensuring the zipper track is clear of any obstructions can help improve its seal.2\ Layering: Consider wearing a moisture-wicking base layer underneath the jacket to help manage any moisture that may enter.3\ Reproofing: Over time, the waterproof coating on the jacket can wear off. Use a waterproof spray or wash-in treatment to reproof the jacket as needed. If the issue persists, please be advised that our products are covered by a two-year warranty. If you have any further questions or require assistance, please contact our customer support team at [email protected]. We will be happy to assist you with any concerns, including providing a replacement if necessary. Thank you for choosing Decathlon, and we wish you a great sports day. Sincerely,FOMIN Aleksandr,Country Sport LeaderAmbassador VAN RYSEL & ROCKRIDER

Dear Raj, Thank you for sharing your feedback on the Men's Long-Sleeved Road Cycling Rain Jacket RC100 - Indigo Blue. We are sorry to hear about your experience and that the product did not meet your expectations. Our RC100 rain jacket was designed to provide protection from l

ight rain and ensure comfort during cycling. However, we apologize if it has not performed as expected. We understand your disappointment in purchasing a product that has not met your expectations, especially when considering your discomfort. To address the issue of water entering through the zipper, we would like to offer the following recommendations:1\ Usage: This jacket is best suited for light rain and short rides. For heavy rain, we recommend our higher-end models with fully waterproof zippers and additional protection.2\ Care Instructions: Ensure the jacket is properly zipped and adjusted before heading out. Washing the jacket in cold water and avoiding fabric softeners can help maintain its water-repellent properties. Given your experience, we would like to ensure that we address this issue. Please contact our customer service team at [email protected] to discuss a possible solution, such as replacement or refund, with our two-year product warranty. Thank you for choosing Decathlon, and we wish you a great sports day. Sincerely,FOMIN Aleksandr,Country Sport LeaderAmbassador VAN RYSEL & ROCKRIDER