Kids' Bike Bell - Easy Dring 500 Black/Yellow

Dear Upasna, Thank you for your feedback on our cycle bell. We’re sorry to hear it didn’t meet your expectations for a kid’s cycle. Our goal is to provide quality products for all age groups, and we’d love to understand more about your experience so we can improve. Could you s

hare a bit more about what specific features didn't work well? Whether it’s size, sound, or installation, your insights would help us address any issues and ensure our product fits our customers’ needs better in the future.Thank you again for taking the time to share your feedback. Best regards, Arham ShaikhPassionate Ultra Cyclist and Triathlete

Dear Kapil, Thank you for taking the time to share your feedback. We're truly sorry to hear that the bell did not meet your expectations in terms of quality. We take product satisfaction very seriously and strive to ensure every customer has a positive experience. We would lov

e the opportunity to make this right. Could you please share more details about what specifically didn't meet your expectations? Whether it's the material, sound quality, or durability, your input will help us improve our products. In the meantime, we’d be happy to offer a replacement or a full refund—whichever you prefer. Please reach out to the nearest Decathlon store, and the team will get this resolved as quickly as possible. Thank you for giving us a chance to fix this! Best regards, Arham ShaikhPassionate Ultra Cyclist and Triathlete

Dear Sathish, Thank you for taking the time to share your thoughts with us. We're sorry to hear that the Kids Cycle Bell isn’t performing as expected. While we’re glad you like the design, we understand that the sound quality is crucial for a bell's functionality. It seems lik

e there can be an issue with the fitment of the bell or there may be an issue with the internal mechanism, and we sincerely apologize for the inconvenience. Please reach out to our customer service team at [email protected] or you can just drop in to the nearest Decathlon store, and team will make sure to resolve this for you as soon as possible.Thank you for your feedback—we truly appreciate it and look forward to assisting you further. P.S: The Government norm for maximum sound for bells in India is 75Db and all our bells are curated and tested to generate up to 75Db, Best regards, Arham ShaikhPassionate Ultra Cyclist and Triathlete

Dear Kirubaraj, Thank you for your review.We regret the inconvenience caused by the bell. Our kid bells are designed for ease of use by kids. Overtightening of the screws can cause the ringer to get stuck while in use, breakage and impact functionality.The sound of our bells i

s within the EN71 standard (European Toy Standard).We suggest you take it to the nearest Decathlon store to have it checked by our technicians. If you are still dissatisfied, Decathlon has a simple exchange and return policy. Feel free to return the bell for a new one if it is within the warranty period.I'd also like to inform you that the new kids' bell is now available in our stores.(https://www.decathlon.in/p/8578985/btwin/kids-bike-bell-firstbell-yellow?id=8578985&type=p) We remain available to you if you need any further assistance. We hope your trust in us continues. Regards,Avin Jose

Dear Roy, Thanks for your time to give us your feedback.We apologise for the inconvenience caused by our product. We take immense care to maintain quality and ease of use while designing our kids products.If possible, could you please provide additional information, such as pi

ctures or videos,and usage information, to help us better understand the quality issues and offer a solution?Your feedback is highly valued and helps us develop amazing products.This will be shared with our engineering and design teams for further review too. It is also possible to exchange the product if you are not satisfied by visiting the nearest Decathlon store. Thank you for bringing this to our attention and we remain available to you if you need any further assistance.We hope your child will continue to have fun with our products and that your trust in our products continues. Regards,Avin Jose