Kids' Bike Bell - Easy Dring 500 Black/Yellow

Dear Mr. Siddappa, Thank you for sharing your feedback. We are sorry to hear that the cycle bell did not meet your expectations. Your concerns about the sound quality and user-friendliness are important to us, and we sincerely apologize for any inconvenience caused. Our team t

akes such feedback seriously, and we would like to look into this matter further. If possible, could you provide more details about the issue or the model you purchased? This will help us improve the product and ensure a better experience for our customers in the future. We also encourage you to reach out to our customer support team at [email protected], so we can assist you with a resolution. Your satisfaction is our priority, and we’d be happy to help in any way we can. Thank you for bringing this to our attention, and we hope to make things right for you. Best regards, Arham ShaikhPassionate Ultra Cyclist and Triathlete

Dear Mr. Emil, Thank you for taking the time to share your feedback about our kids' cycle bell. We’re sorry to hear that you found the bell trigger unsatisfactory. We aim to provide products that are both fun and durable for kids, and we regret that this aspect didn’t meet you

r expectations. Your feedback is valuable and will help us improve the design and quality of our products in the future. If there’s anything we can do to address your concern or assist you further, please don’t hesitate to contact our customer support team. We’re here to help and ensure you have a positive experience with our brand. Thank you for helping us improve, and we hope to serve you better in the future. Best regards, Arham ShaikhPassionate Ultra Cyclist and Triathlete

Dear Dhruvil, Thank you for your review.We regret the inconvenience caused by the bell. Our kid bells are designed for ease of use by kids. Overtightening of the screws can cause the ringer to get stuck while in use, breakage and impact functionality.The sound of our bells is

within the EN71 standard (European Toy Standard).We suggest you take it to the nearest Decathlon store to have it checked by our technicians. If you are still dissatisfied, Decathlon has a simple exchange and return policy. Feel free to return the bell for a new one if it is within the warranty period.I'd also like to inform you that the new kids' bell is now available in our stores.(https://www.decathlon.in/p/8578985/btwin/kids-bike-bell-firstbell-yellow?id=8578985&type=p) I remain available to you if you need any further assistance. I hope your trust in us continues. Regards,Avin Jose

Hello Akhilesh, Thank you for your review.We regret the inconvenience caused by the bell. Our kid bells are designed for ease of use by kids. Overtightening of the screws can cause the ringer to get stuck while in use and reduce sound.The sound of our bells is within the EN71

standard (European Toy Standard).We suggest you take it to the nearest Decathlon store to have it checked by our technicians. If you are still dissatisfied, Decathlon has a simple exchange and return policy. Feel free to return the bell for a new one if it is within the warranty guidelines.I'd also like to inform you that the new kids' bell is now available in our stores.(https://www.decathlon.in/p/8578985/btwin/kids-bike-bell-firstbell-yellow?id=8578985&type=p) I remain available to you if you need any further assistance. I hope your trust in us continues. Regards,Avin Jose

Hello Remon, Thank you for your review.We regret the inconvenience caused by the bell. Our kid bells are designed for ease of use by kids. Overtightening of the screws can cause the ringer to get stuck while in use and reduce sound.The sound of our bells is within the EN71 sta

ndard (European Toy Standard).We suggest you take it to the nearest Decathlon store to have it checked by our technicians. If you are still dissatisfied, Decathlon has a simple exchange and return policy. Feel free to return the bell for a new one if it is within the warranty period.I'd also like to inform you that the new kids' bell is now available in our stores.(https://www.decathlon.in/p/8578985/btwin/kids-bike-bell-firstbell-yellow?id=8578985&type=p) I remain available to you if you need any further assistance. I hope your trust in us continues. Regards,Avin Jose

Dear Serge, thank you for taking the time to write the review! We are truly sorry to hear that our product did not meet your expectations. We have read your feedback and would like to know more on your situation. Please do not hesitate to contact me at ruzmanti.shakira@decathl

on.com for me to assist you on the further solutions. Thank you once again for your time and we hope to serve you again soon! Shakira