Pool Mask with Clear Lens One Size - Swimdow 100

Hello Prakash, We appreciate your review of our product. Your feedback is crucial for continuously improving our products and your experience with Decathlon. I regret to hear that the product was not up to your expectations. We request you to write to us with further details a

bout your usage and experience with the product for us to help you further. We would appreciate knowing what you anticipate from the product so that we can better serve you and offer you alternatives. We are looking forward to hearing from you. Regards, Sanjeet

Hello Ramesh Chandra, Thank you for rating the swimming goggles. Your feedback is important for us to improve our products year after year. I apologize for the bad experience that you have faced with the swimming goggles. Ideally, all our products have a 2 years warranty, whic

h means that we stand by the quality of our products. We have a quality check on our goggles before sending them to the stores. Fog develops due to several factors: a difference in temperature between the body and the water, humidity levels, etc. If your goggles fog up, dip your lenses in the water and a protective film will reform. After a certain amount of time, it is normal for the performance of the anti-fog coating to be diminished. We provide an anti-fog marker that reactivates an ageing anti-fog treatment and which makes your goggles last longer.Sharing the LINK with you for your reference to checkout the Anti-fog marker.  You may visit your nearest Decathlon store for the best solution if the product has not reached your expectation after following the user guide. I hope I have assisted you with all the information to address your concernsI stay available in case you have any other queries. Regards, Sanjeet

Hello Pradeep, Thank you for rating the swimming goggles! Your feedback is important for us to improve our products year after year. I apologize for the bad experience that you have faced with the swimming goggles. Ideally, all our products have a 2 years warranty, which means

that we stand by the quality of our products. We have a quality check on our goggles before sending them to the stores. Choosing the right size by doing a suction test according to your face size is essential to avoid water entering for masks.We have more sizes and shapes available for Swimming goggles and attaching the LINK here for your reference.I also want to Inform you that whenever you wear the goggles please adjust the straps equally from both sides and also dip the goggles in water before putting them on. This process will provide you more suction. You may visit your nearest Decathlon store for the best solution if the product has not reached your expectation after following the user guide. I hope I have assisted you with all the information to address your concerns. I stay available in case you have any other queries. Regards, Sanjeet

Hello Gohil, Thank you for rating the swimming goggles. Your feedback is important for us to improve our products year after year. I apologize for the bad experience that you have faced with the swimming goggles. Ideally, all our products have a 2 years warranty, which means t

hat we stand by the quality of our products. We have a quality check on our goggles before sending them to the stores. Choosing the right size by doing a suction test according to your face size is essential to avoid water entering for masks.We have more sizes and shapes available for Swimming goggles and attaching the LINK here for your reference. I also want to Inform you that whenever you wear the goggles please adjust the straps equally from both sides and also dip the goggles in water before putting them on. This process will provide you more suction. For the anti fogging issue, I suggest you use an anti fog marker available at decathlon, as the anti fog treatment is sensitive to touch and other external temperature and conditions.  Sharing the LINK with you for your reference to checkout the Anti-fog marker. You may visit your nearest Decathlon store for the best solution if the product has not reached your expectation after following the user guide. I hope I have assisted you with all the information to address your concerns. I stay available in case you have any other queries. Thanks!Regards Sanjeet