SoftFlow Cycling Water Bottle 950 mL

Hello Kumar, Thank you for taking the time to give us your review. Please help us by giving us more information on where you found the product not performing up to the mark and this will help us find a solution for you and improve the product as well. Leisure Cycling Leader -

IndiaDeepak Babu

Hi Zin! 👋, Greetings from Decathlon Toppen JB! Hope you are staying safe and healthy with your loved ones! Thank you from the bottom of our hearts for leaving us a positive review for 950 ml Cycling Water Bottle SoftFlow - Black. We truly appreciate your feedback and glad tha

t you are satisfied with our services.  We are thrilled to hear that you found our store to be convenient and grateful that you enjoyed your visit. We will use this positivity to motivate ourselves to offer a more pleasurable and memorable experience for all store visitors. Do rest assured that we will not rest on our laurels and strive to better our store with the help of our enthusiastic sports advisors. On the other hand, you may leave us a comment by which we can use to further improve our services as well as rectify our weaknesses. We believe there is always room for improvement. Feel free to do so by giving us a call at 07-3598246.  We love staying connected with our amazing customers, so don't forget to stay updated with our latest offerings and exciting updates by following us on Instagram at @decathlon.johorbahru 📷✨We would be more than happy if you share your sport   moments with us by tagging us. Amirul

Dear Sathar, Thank you for sharing your feedback regarding the 950 ml Cycling Water Bottle SoftFlow - Black. We sincerely apologize for the disappointing experience you've had with the product. To ensure optimal use and longevity of our water bottles, we recommend the followin

g care instructions:1\ Washing Instructions: Wash the bottle by hand with warm water and mild detergent. Avoid using abrasive scrubbers or dishwashers, as they can cause scratches and wear down the color.2\ Usage Tips: Avoid exposure to extreme temperatures and direct sunlight for prolonged periods, as this can affect the bottle's color and material integrity.3\ Storage: Store the bottle in a cool, dry place when not in use. Ensure it is completely dry before storing to prevent mold and mildew. We take great pride in maintaining high-quality standards for our products and it is clear that this particular bottle has not met these standards. We would like to express our sincere apologies for any inconvenience this may have caused. As part of our dedication to quality, Decathlon offers a two-year warranty for our products. We will do our best to resolve this matter for you as soon as possible. If you have any questions or require assistance, please do not hesitate to contact our customer support team at [email protected]. We are here to assist you with either a replacement or a refund. Thank you for choosing Decathlon. Sincerely,FOMIN Aleksandr,Country Sport LeaderAmbassador VAN RYSEL & ROCKRIDER

Hello Farizd, Thank you for your feedback on the 950ml Cycling Water Bottle SoftFlow in Black! We're thrilled to hear that you had a positive experience overall and appreciate your excellent ratings. We're glad that you found the bottle to be a great value for money, waterproo

f, and effective in limiting taste and odor. The ergonomic grip is also noted, although we understand your feedback about finding it a bit hard to drink from the 950ml size. 🙏🏼 Your preference for the 600ml size is duly noted. We appreciate your input, and we'll share your feedback with our product team for consideration in future designs.If you have any further questions or need assistance, please don't hesitate to contact us at 0379322259. We're here to help! Thank you for choosing Decathlon. We hope you continue to enjoy your cycling adventures with our products! 😊 Thank you, see you soon! 💜🤍 Best regards, Ayu 💖Customer Service, Decathlon Petaling Jaya