Women’s 3-in-1 Waterproof Hiking Jacket – SH 500

Hello Laxman Thank you for bringing the zipper issue with your raincoat to our attention. I'm very to hear that you’ve encountered this problem. Could you please provide more details about the specific issues you’re experiencing with the zipper? This information will help me u

nderstand the situation better and work towards a solution. I assure you that your feedback will be forwarded to our design team for consideration in future improvements. I value your input as we strive to enhance our products. Thank you once again for your feedback. I look forward to hearing from you! Stay Fit,VIKRAM SINGH CHAUHANSports AmbassadorMountain Sports

Hello Priya,I hope you are doing well! Thank you for the comment on the product. We're sincerely sorry to hear about your experience with the jacket you purchased from us. Your disappointment is understandable, and we regret any inconvenience this product has caused.At Decathl

on, we hold ourselves to high standards when it comes to product quality and customer satisfaction. The Travel 500 3-in-1 Jacket is designed as a technical travel jacket with a focus on providing reliable protection in colder terrains upto -8 degree Celsius. It's important to note that the effectiveness of the jacket is optimized when used in conjunction with a proper layering system, including a synthetic/merino base layer [L1], a fleece jacket [L2], and finally, the Jacket [L3]. This three-stage layering approach is tested in dynamic condition to provide enhanced protection against the cold. To add to it, the jacket is tested for 3hrs of rain storm as well.Also, to have more clarity from your side, I would like to know what challenges your faced in-terms of modularity and waterproofing in the jacket. I hope my answer provided a solution. Do reach out to us for more clarification please. Sourav DuttaMountain Sport PractitionerMountain Sport Product Trainer