Snorkel Mask - 100 SCD Blue

Dear Mr. /Mrs. Myise, Greetings from Decathlon KL City Centre! First and foremost, we appreciate you taking the time to give us a 2-star rating and providing us with valuable feedback. We truly apologised if our service did not meet your expectations during your most recent vi

sit to Decathlon KL City Centre. We have taken note of your rating rate and will take immediate action to improve the experience of our members. However, we are maintaining the 100% membership here in Decathlon where membership acts as a safeguard for our members plus you can enjoy our 2 years warranty with the 365 days of return and exchange at any Decathlon stores nearby. In the meantime if there’s any products that are being put out of the circulation, members will receive an email regarding the item. But that is not all, Members can also check stock availability in the Decathlon App itself before coming into the store. To summarize, membership under Decathlon comes with a variety of benefits and it costs nothing and can last for a lifetime. Nonetheless, we still owe you an apology and we would like to thank you from the bottom of our hearts and we really cannot wait to see you back in our store. As customer delightment is our top priority, we would like to contact you personally to hear your detailed feedback so that we may find a solution to your dissatisfaction and that we may improve ourselves in satisfying your needs. Please let us know if there is anything Decathlon can do better in the future and continue to be our loyal customer. Once again, we appreciate your time and hope to see you soon. If you need further assistance, feel free to reach us at 03-2332 0131 ;) Thank you again for your time, and we hope you will return to our store in the future! Faiz